Services

Express service

Weight

Weight

- From 0.5kg to 300kgs.
- Chargeable weight is higher of gross weight and volumetric weight.
- Volumetric weight: (Length x Width x Height)/5000 (cm).

Tracking

Tracking

- Get the tracking number at booking.
- Real-time end-to-end tracking.
- Tracking status recorded from Vietnam.

Service description

Service description

- Fast delivery, guaranteed delivery lead-time.
- Worldwide delivery network spanning 220 countries and territories.
- Expedited customs clearance.

Pricing and Liability terms

Pricing and Liability terms

- Flexible pricing for order weight above 21kgs.
- Liability based on the standard global policy of major express players (Warsaw Convention).

Express service
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Services

Epacket service

Weight

Weight

- From 50g to 2kgs.
- Chargeable weight is based on gross weight. Volumetric weight is only considered when volumetric weight/ gross weight >1.3.
- Volumetric weight: (Length x Width x Height)/6000 (cm).
- Direct ePacket (SGL) Chargeable weight is based on higher of gross weight and volumetric weight.

Tracking

Tracking

- Get the tracking number at booking.
- Real-time end-to-end tracking.
- Tracking event recorded from Vietnam.

Service description

Service description

- Economical and suitable for small packages.
- Worldwide delivery network spanning 220 countries and territories.
- Postal clearance for each individual order.
- Most products are accepted for transportation.
- About Standard ePacket (AME): DDP term is applicable for European countries.

Pricing and Liability terms

Pricing and Liability terms

- Stable pricing that rarely changes.
- Liability up to 1,150,000VND per shipment (depending on the services).

Epacket service
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Services

Logistics service

Inbound and storage

Inbound and storage

- Live tracking of inventory levels across multiple warehouses.
- Thorough GRN workflow with regularly configurable cycle count.
- Seamless order process to the supplier.
- Goods are received immediately into stock inventory.

Pick & Pack including VAS

Pick & Pack including VAS

- Standardized and specialized packaging options.
- Inter-warehouse transport options to match inventory levels to demand patterns.
- No error in picking process powered by Pick & Pack mobile app including VAS.

Pricing

Pricing

- Pricing is based on size and quantity of the items.
- Commit storage fee which is at the minimum.

Logistics service
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Customer feedbacks